Here is a list of your most frequently asked questions. Please make sure your query is not answered here before contacting us.
In these times of change, changes in energy prices, changes in demand, we too have to adapt and so we adjust our prices to suit the current situation.
Swimwear is not necessary, and bathing without a swimsuit is recommended. If you use a swimsuit during the treatment, you must rinse it thoroughly in clean water immediately after the bath and wash it in the washing machine the same day.
No, the Spa Beerland bath is only made with natural ingredients, which are used to brew the beer with little bath beer. After the treatment you will instead be scented with the essential oils of hop herbs and wheat. For the resulting effect on the skin, it is recommended to go at least one hour without another bath or shower.
Yes, you reserve the room for yourself. Our concept is based on exclusive rentals of bath suites.
One hour is the minimum length for the treatment to have the final effect. For better relaxation, we definitely recommend a longer treatment – for 2 to 2.5 hours. 90% of our customers who have chosen the 1 hour treatment say after the treatment that they would choose a 2 hour treatment next time.
We recommend one tub for one person for maximum comfort and final effect.
It includes a relaxation area, changing room, bathroom and toilet.
You will find the address in your confirmation email that was automatically sent to you after your booking.
Preferably 5 minutes before the start of your booked time.
The confirmation email is sent automatically after your payment has been authorised. If it is not traceable in your inbox, please check your “spam” box. If you do not find your confirmation e-mail here, please contact us at the e-mail address of the branch you have booked.
Reservations for a child, due to the age limit for entry to Spa Beerland, cannot be made online. However, if the child is accompanied by an adult, please write the number of children in the note when making the reservation and the additional payment for the child will be made at the reception upon arrival at Spa Beerland.
It is not possible to enter an unpaid reservation into our booking system. You can make your reservation remotely via mobile phone, computer or in person at the branch with cash or credit card payment.
Unfortunately, this option is not possible.
Yes, we can offer non-alcoholic beer, hoppy water or lemonade at all branches.
Cancellations are subject to a 100% cancellation fee.
Bringing your own snacks is not allowed. Beer bread with homemade spread is served with each bath. Any individual requests for refreshments must be discussed in advance with the operator.
Yes, you will choose the specific date and time of the bath when you redeem the voucher.
No, the consumption of tobacco products, smoking as well as electronic cigarettes are strictly prohibited on the premises of Spa Beerland.
You can redeem your gift voucher on our website, in the “gift vouchers” section. It is important to select the appropriate branch for which the voucher has been issued. Vouchers cannot be applied to any other branch than the one for which it was purchased.
A gift voucher is valid for exactly one year from the date of issue and cannot be extended in any way.