Here is a list of your most frequently asked questions. Please make sure your query is not answered here before contacting us.

Beer Spa

Why is the price of my booking different to the price I paid?

In these times of change, changes in energy prices, changes in demand, we too have to adapt and so we adjust our prices to suit the current situation.

Do I have to bring my swimsuit?

Swimwear is not necessary, and bathing without a swimsuit is recommended. If you use a swimsuit during the treatment, you must rinse it thoroughly in clean water immediately after the bath and wash it in the washing machine the same day.

Won’t I smell an unpleasant odour after a beer bath?

No, the Spa Beerland bath is only made with natural ingredients, which are used to brew the beer with little bath beer. After the treatment you will instead be scented with the essential oils of hop herbs and wheat. For the resulting effect on the skin, it is recommended to go at least one hour without another bath or shower.

Will we be alone in the room?

Yes, you reserve the room for yourself. Our concept is based on exclusive rentals of bath suites.

Which length of treatment should I choose?

One hour is the minimum length for the treatment to have the final effect. For better relaxation, we definitely recommend a longer treatment – for 2 to 2.5 hours. 90% of our customers who have chosen the 1 hour treatment say after the treatment that they would choose a 2 hour treatment next time.

Which option should I choose – two people in one bath or each person in their own bath?

We recommend one tub for one person for maximum comfort and final effect.

What is included in the bath room?

It includes a relaxation area, changing room, bathroom and toilet.

I have completed my booking but don’t know which branch to attend?

You will find the address in your confirmation email that was automatically sent to you after your booking.

When do I need to attend my treatment?

Preferably 5 minutes before the start of your booked time.

I did not receive a confirmation email

The confirmation email is sent automatically after your payment has been authorised. If it is not traceable in your inbox, please check your “spam” box. If you do not find your confirmation e-mail here, please contact us at the e-mail address of the branch you have booked.

How can I make a reservation for my child?

Reservations for a child, due to the age limit for entry to Spa Beerland, cannot be made online. However, if the child is accompanied by an adult, please write the number of children in the note when making the reservation and the additional payment for the child will be made at the reception upon arrival at Spa Beerland.

Is it possible to make a reservation over the phone?

It is not possible to enter an unpaid reservation into our booking system. You can make your reservation remotely via mobile phone, computer or in person at the branch with cash or credit card payment.

Is it possible to move my reservation from one branch to another?

Unfortunately, this option is not possible.

I don’t drink alcohol, do you offer other drinks?

Yes, we can offer non-alcoholic beer, hoppy water or lemonade at all branches.

What happens if I want to cancel my reservation?

Cancellations are subject to a 100% cancellation fee.

Can I bring my own snacks?

Bringing your own snacks is not allowed. Beer bread with homemade spread is served with each bath. Any individual requests for refreshments must be discussed in advance with the operator.

Can I purchase a gift voucher without making an immediate reservation?

Yes, you will choose the specific date and time of the bath when you redeem the voucher.

Can I smoke tobacco or e-cigarettes on the spa premises?

No, the consumption of tobacco products, smoking as well as electronic cigarettes are strictly prohibited on the premises of Spa Beerland.

How do I redeem my gift voucher?

You can redeem your gift voucher on our website, in the “gift vouchers” section. It is important to select the appropriate branch for which the voucher has been issued. Vouchers cannot be applied to any other branch than the one for which it was purchased.

What is the validity of the gift voucher and can it be extended?

A gift voucher is valid for exactly one year from the date of issue and cannot be extended in any way.

Accommodation At Golden Pear

Since when is check-in possible?

Official check-in times are from 14:00 to 19:00.

Since when is check-out possible?

Official check-out times are from 9:00 to 12:00.

I can’t make the official check-in time, can I still check in?

If you do not arrive at the official check-in time, we will prepare your keys in the box next to the front door. The code to the box will be sent to your phone number. If you have not provided it, it will be sent to the email included in your booking.

I arrive to your hotel by car, where can I park?

We have two parking options within walking distance of our hotel:

Parking lot “Jelení Dvůr” in Jelení 22 street, 200 meters from our hotel. The price is 300,- CZK per day.

Parking lot “Prašný most” in M. Horákové Street, 600 meters from our hotel. The price is 200,- CZK per day.

Is it possible to buy breakfast?

Yes, you can purchase breakfast when you book online or on arrival. The amount is CZK 370,- / EUR 15 per person. Breakfast must be booked the day before, before 15:00.

When is breakfast served?

Breakfast is served from 09:30 to 11:00.

I need to leave before the scheduled time for breakfast, how do I proceed?

If you need to leave before the scheduled time for breakfast, we will be happy to prepare you breakfast in the minibar.

I am interested in purchasing a beer spa for my stay, how can I purchase one?

If you are interested in purchasing a beer bath, you can do so online on our website: www.beerspa-beerland.com/prague-old-town/ or upon your arrival at the reception. To ensure availability, we recommend purchasing a beer bath online.

I have purchased a beer bath with my stay, how can I book a date?

To book an already purchased beer spa in a accommodation package, please contact us in advance at hotel@beerspa-beerland.com.

Are the rooms on the ground floor or upstairs?

All our rooms are located upstairs and are only accessible by stairs.

Do the rooms have a bathtub or shower?

Our Superior rooms have a freestanding bathtub. Comfort rooms have a shower.

Is there WiFi in the room?

Yes, free WiFi is available throughout our hotel.

If you did not find the answer you were looking for, please contact us at:


Covid-19 Information

As Spa Beerland's facilities are only available on exclusive rentals, you have nothing to worry about, you will always have the entire beer spa room to yourself. Moreover, we time the treatments with sufficient distance, so you will not meet any strangers during or after the treatment. Your safety will be taken care of by our staff, who are thoroughly trained and will prepare everything before your arrival. Before the treatment, the entire room is thoroughly disinfected using products containing chlorine and ozone. You can make your reservation securely online.

Covid-19 Informationen

Da die Einrichtungen von Spa Beerland nur exklusiv gemietet werden können, müssen Sie sich keine Sorgen machen, denn Sie haben den gesamten Bier-Spa-Raum immer für sich allein. Außerdem werden die Behandlungen in ausreichendem Abstand zueinander durchgeführt, so dass Sie während und nach der Behandlung keine fremden Personen treffen. Für Ihre Sicherheit sorgen unsere Mitarbeiter, die gründlich geschult sind und alles vor Ihrer Ankunft vorbereiten. Vor der Behandlung wird der gesamte Raum mit chlor- und ozonhaltigen Produkten gründlich desinfiziert. Sie können Ihre Reservierung sicher online vornehmen.

Covid-19 Информация

Поскольку помещения Spa Beerland предоставляются только в эксклюзивное пользование, Вы можете не беспокоиться, поскольку весь зал пивного спа-салона всегда находится в Вашем распоряжении. Кроме того, процедуры проводятся на достаточном расстоянии друг от друга, чтобы во время и после процедуры Вы не встретили посторонних. За вашу безопасность отвечает наш персонал, который тщательно обучен и все готовит к вашему приходу. Перед процедурой все помещение тщательно дезинфицируется средствами, содержащими хлор и озон. Вы можете забронировать номер в безопасном режиме онлайн.

Informazioni sul Covid-19

Poiché le strutture della Spa Beerland sono disponibili solo in affitto esclusivo, non avete nulla di cui preoccuparvi: avrete sempre l'intera sala della Spa per voi. Inoltre, programmiamo i trattamenti a distanza sufficiente, in modo che non possiate incontrare estranei durante o dopo il trattamento. Il nostro personale, accuratamente addestrato, si occuperà della vostra sicurezza e preparerà tutto prima del vostro arrivo. Prima del trattamento, l'intera sala viene accuratamente disinfettata con prodotti contenenti cloro e ozono. È possibile effettuare la prenotazione in modo sicuro online.

Informations sur Covid-19

Comme les installations de Spa Beerland ne sont disponibles qu'en location exclusive, vous n'avez aucune raison de vous inquiéter : vous aurez toujours l'intégralité de la salle de spa à la bière pour vous seul. De plus, nous programmons les traitements à une distance suffisante, de sorte que vous ne rencontrerez pas d'étrangers pendant ou après le traitement. Votre sécurité sera assurée par notre personnel, qui a reçu une formation complète et qui préparera tout avant votre arrivée. Avant le traitement, la salle est entièrement désinfectée à l'aide de produits contenant du chlore et de l'ozone. Vous pouvez effectuer votre réservation en ligne en toute sécurité.

Covid-19 Información

Como las instalaciones de Spa Beerland sólo están disponibles en alquiler exclusivo, no tiene de qué preocuparse, siempre tendrá toda la sala de spa de cerveza para usted solo. Además, programamos los tratamientos con la suficiente distancia, por lo que no se encontrará con ningún extraño durante ni después del tratamiento. De su seguridad se encargará nuestro personal, que ha recibido una formación exhaustiva y lo preparará todo antes de su llegada. Antes del tratamiento, toda la sala se desinfecta a fondo con productos que contienen cloro y ozono. Puede hacer su reserva en línea de forma segura.

Informacje o Covid-19

Ponieważ obiekty Spa Beerland są dostępne tylko na wyłączność, nie musisz się o nic martwić, zawsze będziesz mieć cały pokój piwnego spa dla siebie. Co więcej, zabiegi odbywają się w odpowiedniej odległości, więc nie spotkasz żadnych nieznajomych podczas ani po zabiegu. O Twoje bezpieczeństwo zadba nasz personel, który jest dokładnie przeszkolony i przygotuje wszystko przed Twoim przyjazdem. Przed zabiegiem całe pomieszczenie jest dokładnie dezynfekowane przy użyciu produktów zawierających chlor i ozon. Rezerwacji można dokonać bezpiecznie online.

Covid-19 信息


Covid-19 Informatie

Omdat de faciliteiten van Spa Beerland alleen beschikbaar zijn op exclusieve huurbasis, hoef je je nergens zorgen over te maken, je hebt altijd de hele bierkuurruimte voor jezelf. Bovendien timen we de behandelingen met voldoende afstand, zodat je geen vreemden tegenkomt tijdens of na de behandeling. Voor je veiligheid wordt gezorgd door ons personeel, dat goed getraind is en alles voor je klaarzet. Voor de behandeling wordt de hele ruimte grondig gedesinfecteerd met chloor- en ozonhoudende producten. Je kunt veilig online reserveren.